Reason the product is recalled
The bicycle forks can crack or break at the fork crown/steer column interface.
The hazards to consumers
If the defect occurs, this poses a fall hazard to consumers.
What consumers should do
•Consumers should immediately stop using these recalled bicycles and contact their local Kona authorized dealer for instructions on receiving a replacement fork.
•Consumer Contact: Groupe Sportif at (03) 8878-1000 from 8:30am – 5pm EST Monday through Friday.
•Consumer Contact: Groupe Sportif at (03) 8878-1000 from 8:30am – 5pm EST Monday through Friday.
Details to help identify the product
Supplier running the recall
Identifying product features
All 2014 Kona WO bicycles
Identifying numbers
Other identifying numbers
All 2014 Kona WO bicycles
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14400 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
