Updated on 13 January 2025: a repair remedy can now be scheduled with Polaris.

Product description

2024-2025 Polaris Ranger XD 1500 and Crew XD 1500 side by side vehicles.

See a list of details to help identify the product

Reason the product is recalled

The exterior door handle actuators on some Model Year 2024-2025 Ranger XD 1500 and Crew XD 1500 vehicles may stick and cause the door to unexpectedly open while the vehicle is moving.

The hazards to consumers

Risk of serious injury or death or property damage if the door opens while the vehicle is in use.

What consumers should do

Stop using the vehicle immediately.

Contact your authorised Polaris dealer to arrange a free repair.

Consumers should not attempt repairs themselves. Repairs must only be done by an authorised Polaris dealer. 

For more information:

Contact:

Polaris Sales Australia Pty Ltd
Call: 1300 654 142
Web: www.polarisaustralia.com

Details to help identify the product

Supplier running the recall

Who sold the product

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally

Manufacturer country ID

Mexico

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20369 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.