Product description

22in touch monitor with built in PC, also know as a 22in AIO.

See a list of details to help identify the product

Reason the product is recalled

A connector inside the computer can overheat and cause a fire.

The hazards to consumers

Risk of fire.

What consumers should do

* Switch the power off at the socket outlet and unplug the computer.
* Consumers should contact JEA Technologies Pty Ltd to arrange a repair of their computer.

For further information please direct all calls and any queries concerning this recall to JEA Technologies Pty Ltd on (03) 8736 0330, georgeg@jea.com.au or visit www.jeatech.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

The product was sold nationally through IQ Multi Media, Comserv, Easy Web, Stowe Australia and Touch Screen Solutions between September 2014 and March 2016.

Identifying product features

The model number, along with other markings, is located at the back of the computer. Model number is : PC-JMT22-G-XXX

Identifying numbers

Other identifying numbers

The model number, along with other markings, is located at the back of the computer.
Model number is : PC-JMT22-G-XXX

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15267 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.