Product description

SKU - Baby Crib
PI number - MAC18042014516

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with the Australian mandatory safety standard. The cot fails various design, construction, performance and labelling requirements.

The hazards to consumers

The cot poses numerous potential risks to infants and children including entrapment, choking and fall hazards.

What consumers should do

Consumers should immediately stop using the cot and contact Always Direct by emailing customerservice@alwaysdirect.com.au to arrange a refund.

Details to help identify the product

Supplier running the recall

Maccess Pty Ltd t/as Always Direct

Who sold the product

https://alwaysdirect.com.au/

Identifying numbers

Other identifying numbers

PI number - MAC18042014516

Where the product was sold

Online

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16056 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.