Product description
SKU - Baby Crib
PI number - MAC18042014516
PI number - MAC18042014516
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the Australian mandatory safety standard. The cot fails various design, construction, performance and labelling requirements.
The hazards to consumers
The cot poses numerous potential risks to infants and children including entrapment, choking and fall hazards.
What consumers should do
Consumers should immediately stop using the cot and contact Always Direct by emailing customerservice@alwaysdirect.com.au to arrange a refund.
Details to help identify the product
Supplier running the recall
Maccess Pty Ltd t/as Always Direct
Who sold the product
https://alwaysdirect.com.au/
Identifying numbers
Other identifying numbers
PI number - MAC18042014516
Where the product was sold
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16056 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of Fair Trading (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.