Product description
Portable 3.5KVA 2800W petrol generator with recoil starting system, fitted with 2 X 15A outlets
Sold between 26 March 2019 and 29 April 2019
Sold between 26 March 2019 and 29 April 2019
See a list of details to help identify the product
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Reason the product is recalled
Generator winding is bonded to generating set frame.
The hazards to consumers
Risk of electrical shock.
What consumers should do
Consumers should not use the generator and return it to the place of purchase for the issue to be rectified. Alternatively, call 03 9261 1900 ext 127 to arrange repair with a licensed electrician.
Affected consumers should contact Total Tools on 1800 868 258 (Monday to Friday, 8am - 6pm AEST) or visit your local store to discuss options for remediation.
Affected consumers should contact Total Tools on 1800 868 258 (Monday to Friday, 8am - 6pm AEST) or visit your local store to discuss options for remediation.
Details to help identify the product
Supplier running the recall
Who sold the product
Total Tools Franchise stores
Identifying numbers
SKU
127842
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17528 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
