Product description
Remote control for 360 degree camera fitted to selected Jayco Recreation Vehicles. The remote control contains button batteries.
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the mandatory safety standard for products containing button/coin batteries.
The button battery compartment is not adequately secured, and the button batteries are accessible.
The hazards to consumers
Consumers may be unaware that the product contains a button battery.
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them.
What consumers should do
Stop using the remote control immediately and store it in a safe place out of reach of children.
Email campaigns@jayco.com.au to arrange for the provision of warning labels to be affixed to their remote control.
Check if the remote control battery compartment is secured with a captive screw. If it is not, a replacement will be arranged.
Consumers can also contact their closest Jayco authorised repairer to make a booking for the inspection and/or rectification of the affected product.
To find your nearest Jayco dealer or repair agent, visit www.jayco.com.au and select the “Ownership” tab at the top of the page. At the Ownership page, scroll down to select “Find a Service Agent” and follow the prompts.
For further information, contact Jayco by phone (03) 8792 2136 or toll free 1800 331 601 (for interstate callers) or email campaigns@jayco.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Jayco Corporation Pty Ltd
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19780 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
