Reason the product is recalled
The main body of the USB travel charger may become separated from the detachable 2 pin plug, leaving the 2 pin plug in the electrical socket. If this happens, live pins will be exposed.
The hazards to consumers
There is a risk of electric shock which can cause serious injury or death if the pins are touched while in the electrical socket.
What consumers should do
Consumers should immediately stop using the travel charger and return it to their nearest Officeworks store for a full refund.
For further information consumers can visit their nearest Officeworks store or contact Officeworks on 1300 OFFICE (1300 633 423) or go to http://www.officeworks.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Officeworks
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16569 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.