Product description
Photo Electric Smoke & Thermal detector 449 Series Self-Diagnostic Photoelectric Smoke Detector used to detect smoke threats and communicate to a security panel.
See a list of details to help identify the product
Reason the product is recalled
When the Smoke Detectors are near a device with frequency levels ranging between 440Mhz – 470Mhz, the Smoke Detectors may possibly become idle or activate false alarms. Some devices, such as Satellite Phones and hand-held ‘Walkie Talkies’, use this frequency range for their operation.
The hazards to consumers
If the Smoke Detector is idle it may not serve its purpose of alerting users in case of fire, which can contribute to further damage to people or property.
What consumers should do
1. Please refer to the attached document ‘449 Series Self-Diagnostic Photoelectric Smoke Detector: Checking the Model and Date Code’ for instructions how to check the manufacturing date on your detector.
2. If your smoke detector has a date code between 13084 and 14059 (that is, from March 25th, 2013 to February 28th, 2014) please contact your Installer to arrange for a replacement unit to be installed.
3. If you are unsure who your Installer is, please contact 1800 700 006 to arrange for a replacement to be installed.
HOW TO CONTACT INTERLOGIX:
• Call Interlogix on 1800 700 006 (9:00am to 5:00pm, 5 days a week)
• Email Interlogix at 499detectors@interlogix.com.au
2. If your smoke detector has a date code between 13084 and 14059 (that is, from March 25th, 2013 to February 28th, 2014) please contact your Installer to arrange for a replacement unit to be installed.
3. If you are unsure who your Installer is, please contact 1800 700 006 to arrange for a replacement to be installed.
HOW TO CONTACT INTERLOGIX:
• Call Interlogix on 1800 700 006 (9:00am to 5:00pm, 5 days a week)
• Email Interlogix at 499detectors@interlogix.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Direct Alarm Supplies (DAS)
Alarmcorp
Both DAS and Alarmcorp are distributors of Interlogix in Australia and have sold the Smoke Detectors to third party resellers.
Alarmcorp
Both DAS and Alarmcorp are distributors of Interlogix in Australia and have sold the Smoke Detectors to third party resellers.
Identifying product features
The recall only affects certain model numbers (see Identifying Numbers section, below) manufactured between March 25th, 2013 and February 28th, 2014, which will have date codes between 13084 and 14059.
449 Series Self-Diagnostic Photoelectric Smoke Detector with the below model numbers and with date codes between 13084 and 14059:
449C
449CSTN-AA
449CTE
449CRT
449CST
449CT
Identifying numbers
Other identifying numbers
The recall only affects certain model numbers (see Identifying Numbers section, below) manufactured between March 25th, 2013 and February 28th, 2014, which will have date codes between 13084 and 14059.
449 Series Self-Diagnostic Photoelectric Smoke Detector with the below model numbers and with date codes between 13084 and 14059:
449C
449CSTN-AA
449CTE
449CRT
449CST
449CT
449 Series Self-Diagnostic Photoelectric Smoke Detector with the below model numbers and with date codes between 13084 and 14059:
449C
449CSTN-AA
449CTE
449CRT
449CST
449CT
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14082 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
