Product description

4mm clear toughened glass

SAI Global AS/NZS 2208: 1996 Toughened Stamp License Mark Number SMK40346

See a list of details to help identify the product

Reason the product is recalled

The product may not have been toughened correctly, and may not shatter according to the requirements of the Australian Design Rules.

The hazards to consumers

If the glass breaks, it may break into fragments/particles and pose a risk of injury to anyone that comes into contact with it.

What consumers should do

Consumers should contact Landson Glass to determine if their product is from an affected batch. Affected products will be replaced at no cost to the consumer.

For more information, consumers should contact Landson Glass via email glass@landson.com.au or via their website contact form https://www.landsonglass.com.au/contact/

Details to help identify the product

Supplier running the recall

Who sold the product

Dowell Windows Pty Ltd
A&L Windows (SA) Pty Ltd

Dates available for sale

-

Where the product was sold

Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17742 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.