Product description
"LS-15" labelled AC Power cord sold with PC computers between September 2010 and June 2012
See a list of details to help identify the product
Reason the product is recalled
In some instances the "LS-15" labelled connector's electrical insulation may degrade over time with the potential to overheat and burn.
The hazards to consumers
AC Power cord may overheat and potentially cause a burn hazard.
What consumers should do
1/ Stop using the Power Cord immediately
2/ Visit the Toshiba website, http://www.mytoshiba.com.au/support to check if your Power cord is affected.
3/ If affected, you will be asked to register to receive a replacement AC Power Cord.
Details to help identify the product
Supplier running the recall
Who sold the product
Toshiba Client Solutions ANZ Pty Ltd
Identifying product features
"LS-15" moulded marking on appliance connector together with Product code/serial number combination
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14448 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.