Product description
AC Power Cord set with IEC 60320-1 C5 type Appliance connector. Supplied with HP & Compaq Notebook and Mini notebooks PCs and accessories such as docking stations.
See a list of details to help identify the product
Reason the product is recalled
In some instances the ‘LS-15’ connector’s electrical insulation may degrade over time with the potential to overheat, posing a fire and burn hazard.
The hazards to consumers
The AC power cord Appliance connectors have the potential to overheat, posing a fire and burn hazard
What consumers should do
1. Immediately stop using AC power cord.
2. Visit the HP Notebook PC AC Power Cord Recall website to verify if AC power cord is part of this program
3. Order a replacement cord if power cord is verified as affected.
http://www.hp.com/support/PowerCordReplacement
2. Visit the HP Notebook PC AC Power Cord Recall website to verify if AC power cord is part of this program
3. Order a replacement cord if power cord is verified as affected.
http://www.hp.com/support/PowerCordReplacement
Details to help identify the product
Supplier running the recall
Who sold the product
Supplied with HP & Compaq Notebook and Mini notebooks PCs and accessories such as docking stations.
Identifying product features
Model “LS-15” moulded marking on Appliance connector
Identifying numbers
Other identifying numbers
Model “LS-15” moulded marking on Appliance connector
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14289 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
