Product description
Accessory heater kit for Pioneer SXS1000M vehicles
See a list of details to help identify the product
Reason the product is recalled
The heater may overheat or short circuit due to a manufacturing fault.
The hazards to consumers
There is a risk of serious injury, death or property damage from crash or fire if the heater overheats and emits smoke or starts a fire.
What consumers should do
Stop using these products immediately and contact Honda Australia Motorcycle and Power Equipment Pty Ltd to arrange a repair. Please note that replacement parts will not be available until early 2025, repairs will not occur until this time.
To continue using your vehicle safely while replacement parts are prepared, please turn the fan control knob to the "OFF" position, and then remove the accessory heater’s fuse from the fuse box following the instructions below.
If you do not feel comfortable performing these steps, please contact an authorised Honda Motorcycles dealer for assistance. Your dealer will safely disable the accessory heater for free until it can be repaired.
If you are not the only rider of this vehicle, please advise all other riders and passengers of this important information.
Contact
Honda Australia Motorcycle and Power Equipment Pty Ltd
E-mail: customer.relations@honda.com.au
Phone: 1300 559 846
Contact us weblink - https://motorcycles.honda.com.au/contactus
Details to help identify the product
Supplier running the recall
Who sold the product
Motorcycle City
Barry Francis Motorcycles
Morris Motorcycles
Doyle and Shields
Thomas Lee Motorcycles
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20327 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
