Product description
Square toe leather ankle boots.
Sold in brown, black and beige
See a list of details to help identify the product
Reason the product is recalled
The heels on these boots may snap during wear.
The hazards to consumers
There is a risk of ankle or fall injuries if the boot heel snaps while in use. Incidents and an associated injury have been reported.
What consumers should do
Consumers should stop wearing the boots immediately and then contact THE ICONIC via the Live Chat available on www.theiconic.com.au or via telephone at 02 8294 8828 to arrange for a full refund and product return.
Details to help identify the product
Supplier running the recall
Who sold the product
THE ICONIC website
THE ICONIC app.
Identifying numbers
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19889 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
