Product description

Aerocool power board with USB charger.
Powerboards with serial numbers of A170900001 and higher are not affected by the recall.

See a list of details to help identify the product

Reason the product is recalled

Internal wiring is secured and connected to the socket-outlet(s) in a manner that does not comply with the relevant safety standards for electrical safety.

The hazards to consumers

Possible risk of electrical shock or fire.

What consumers should do

Consumers should immediately stop using the power board and unplug it from the socket outlet. Consumers should return the power board to any Officeworks store for a full refund.

For further information, consumers can contact the Customer Hotline on 0428 987 683 or email aerocoolaustralia@gmail.com

Details to help identify the product

Supplier running the recall

Aerocool Australia New Zealand Pty Ltd

Who sold the product

Officeworks

Identifying numbers

Other identifying numbers

Model numbers ACAS-SS2A25A, ACAS-ST1A4U2, ACAS-SA4A3U2, ACAS-QA6A3U2 and ACAS-QA8A3U2 with approval numbers SAA162701-EA, SAA170331-EA, SAA170332-EA, SAA170333-EA and SAA170333-EA. Powerboards with serial numbers ofA170900001 and higher are not affected by the recall.

Dates available for sale

-

Where the product was sold

New South Wales
Online
Queensland
South Australia
Victoria
Western Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16270 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.