Product description
Robotic pool cleaning vacuum
Model: Elite Pro GS 100
See a list of details to help identify the product
Reason the product is recalled
When the charging cable is plugged into the device without the adaptor and/or directly into the charging port on the machine, the battery can overheat and short circuit.
The hazards to consumers
There is a risk of serious injury and property damage if the product overheats or catches fire.
An incident has occurred and caused injury to a consumer.
What consumers should do
Consumers should immediately stop using the product and return it to Aiper for a replacement product.
Consumers should contact Aiper to arrange for a return postage label to be provided to allow for the products return.
For more information, consumers can contact Aiper by email at recall@aiper.com
Details to help identify the product
Supplier running the recall
Who sold the product
Online by Aiper on its website or via Amazon.
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19875 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
