Product description

Robotic pool cleaning vacuum

Model: Elite Pro GS 100

See a list of details to help identify the product

Reason the product is recalled

When the charging cable is plugged into the device without the adaptor and/or directly into the charging port on the machine, the battery can overheat and short circuit.

The hazards to consumers

There is a risk of serious injury and property damage if the product overheats or catches fire.

An incident has occurred and caused injury to a consumer.

What consumers should do

Consumers should immediately stop using the product and return it to Aiper for a replacement product.

Consumers should contact Aiper to arrange for a return postage label to be provided to allow for the products return.

For more information, consumers can contact Aiper by email at recall@aiper.com

Details to help identify the product

Supplier running the recall

Who sold the product

Online by Aiper on its website or via Amazon.

Identifying numbers

SKU

AP-GS-100-AMUS

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19875 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.