Product description
All Epson projectors apart from the L, Z, LS and EV series.
Recalled projector models are those that can be ceiling or wall mounted.
Recalled projector models are those that can be ceiling or wall mounted.
See a list of details to help identify the product
Reason the product is recalled
If the projectors are ceiling or wall mounted in a location that can result in their exposure to smoke, steam or vapours containing oils and solvents, the plastic casing can be weakened near where the projector is attached to the ceiling mount and the plastic may crack. If this occurs, the projector may fall from its mounting. Locations where these exposures are most likely to occur include near kitchens or near exhaust extraction fans.
The hazards to consumers
If a projector falls from its ceiling or wall mounting, it may cause an injury to a user or a bystander.
What consumers should do
Consumers who have a projector installed in an environment such as near a kitchen or an exhaust extraction fan, should contact Epson on 1300 655 723 (Monday to Friday, 9am-5pm) to seek advice and if necessary arrange for a site inspection. Consumers with affected projectors will be given a free inspection service and the installation of a safety wire to secure the projector to the ceiling mount.
Details to help identify the product
Supplier running the recall
Who sold the product
Epson Australia
Electronic and audio visual retailers
Electronic and audio visual retailers
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17448 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
