Product description
A light up glowing chew ball for dogs.
See a list of details to help identify the product
Reason the product is recalled
This product does not comply with the mandatory standards for products containing button/coin batteries.
The hazards to consumers
Risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. Risk of serious injury or death from choking if small children swallow small parts.
Consumers may be unaware the product contains a button battery.
What consumers should do
- Consumers should stop using the ball immediately and place the ball out of reach of children.
- Contact Pet Circle for a full refund.
- Contact Pet Circle if you have the product or have given the product to another person or have disposed of the product.
Contact
Pet Circle
call: 1300 608 003
email: customer-care@petcircle.com.au
visit: https://www.petcircle.com.au/contact-us
Details to help identify the product
Supplier running the recall
Who sold the product
Pet Circle
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20557 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
