Product description

Reveal-fit clips for the Alpha awning system

See a list of details to help identify the product

Reason the product is recalled

Some of the reveal-fit clips for the Alpha awning system do not meet engineering specifications and do not snap securely into place.

The hazards to consumers

There is a risk that the head-box cover may become detached from the wall and fall, potentially injuring bystanders.

What consumers should do

Customers of affected units will be contacted by phone to have the rectifications arranged free of charge. If consumers have any questions, they should contact Hunter Douglas Limited on 02 9638 8000.

Details to help identify the product

Supplier running the recall

Hunter Douglas Limited

Identifying product features

Part number 46.520.000

Identifying numbers

Other identifying numbers

Part number 46.520.000

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13391 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.