Product description
Models affected: Aquael Circulator 2000 plug, Aquael Turbo Filter 2000 plug and Aquael Mini UV power supply.
See a list of details to help identify the product
Reason the product is recalled
Some power plugs do not comply with the latest Australian Standards that requires insulation installed on the two power prongs.
The hazards to consumers
Electric shock.
What consumers should do
Not all of the above models have this defect and so are not covered by this recall. Consumers should check if their article has no insulation the electrical pins of the products as shown above. If this is the case, consumers should return the product to the store of purchase for assessment or replacement. Consumers should not dispose of the product.
Contact details: For more information contact Aqua Premium Pty Ltd on Ph. 0415788788 (8.30am - 5.00pm AEST), Monday to Friday.
Email: info@aquapremium.com.au or visit aquapremium.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Retail aquarium stores
Identifying product features
Aquael Circulator 2000 plug (Q88070 SP-501) Aquael Turbo Filter 2000 plug (Q88070 SP-501) Aquael Mini UV power supply (M49-050050)
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14303 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.