Product description
Battery Packs used in Armada E500 and V300 Computer Notebooks can be identified by a date code and serial number on the white label:
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.
See a list of details to help identify the product
Reason the product is recalled
A manufacturing problem may cause the battery packs to short-circuit, causing them to overheat, release smoke, damage the notebook computer, and possibly catch fire.
The hazards to consumers
Fire.
What consumers should do
Discontinue use of the recalled batteries and please contact Compaq immediately to receive two free replacement batteries, either via telephone on 1300 368 369 or registering on the website: http://www.compaq.com/products/notebooks/batteryrecall
Details to help identify the product
Supplier running the recall
Compaq Computer Australia Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2000/4525 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
