Product description
240V AC Powered Sliding Gate Opener Motor suitable for gates up to 1200kg
Richmond Wheel & Castor Co Model GTR156
The gate motor assembly is mounted on a metal frame and has a plastic housing covering the motor and electrical components. It does not state the model number on it but visually looks like the one shown.
This recall does not affect any other models.
See a list of details to help identify the product
Reason the product is recalled
The main supply cord may be incorrectly wired to the power terminal block.
The hazards to consumers
Risk of electrical shock causing serious injury or death.
What consumers should do
Consumers should open their gate and immediately stop use of the GTR156 powered gate opener and unplug it from the power supply.
Consumers should visit the Richmond Wheel and Castor Co website at https://www.richmondau.com/gtr156-safety-check/ to access and download instructions on how to operate their gate manually and what steps to take to confirm if their gate motor is affected.
Consumers can obtain assistance in identifying if their gate motor is affected by this recall, by uploading pictures of their gate motor at https://www.richmondau.com/gtr156-safety-check/ and following the instructions as directed. A service technician will contact you once they have reviewed the images provided.
Richmond Wheel & Castor Co will respond to all consumers to confirm if their gate motor is affected or not. If affected, arrangements will be made for a technician to visit consumers and carry out the necessary, repair onsite.
For further information please contact Richmond Wheel & Castor Co by phone on 1300 474 246, email at gatesupport@richmondau.com or via the website https://www.richmondau.com
Details to help identify the product
Supplier running the recall
Who sold the product
Bunnings, Richmond Wheel & Castor Co and AdMerch
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19631 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
