Reason the product is recalled
The head stem clamp can fracture causing the handle bar to become unstable.
The hazards to consumers
If the defect occurs this may lead to the handle bar loosening and could cause immediate loss of rider control over the bicycle, posing a serious injury hazard.
What consumers should do
Consumers should stop riding the bicycle immediately and contact their place of purchase to arrange for a replacment head stem clamp.
Details to help identify the product
Supplier running the recall
Identifying product features
EVO2, EVO2 Di2, TEAM EVO2 and TEAM EVO2 Di2
Identifying numbers
Other identifying numbers
EVO2, EVO2 Di2, TEAM EVO2 and TEAM EVO2 Di2
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14223 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
