Product description

Model W51SL Mark II. The TVs were sold nationwide in Big W stores from September 2007 to December 2007.

See a list of details to help identify the product

Reason the product is recalled

Some of the sets have an opening in the base, on the underside of the case, which is large enough to allow access to the internal wiring of the set.

The hazards to consumers

Electric shock.

What consumers should do

The TV set should be switched off and unplugged at the power point before being moved. Customers should return the set to their nearest Big W store for a full refund. For further information call 1300 366 144, Monday to Friday (8.30am-5pm).

Details to help identify the product

Supplier running the recall

Big W

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9713 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.