Product description

Steriliser to disinfect bottles and accessories

See a list of details to help identify the product

Reason the product is recalled

Moisture may enter the electronics or the power cable and may cause a short circuit or a high leakage current.

The hazards to consumers

There is a risk of burn injuries, fire or electric shock.

What consumers should do

Stop using the B-Well Steam Steriliser immediately and unplug it from
the socket outlet.

Customers should return the B-Well Steriliser to the point of purchase, or contact Medela Australia for a full repayment of the purchase price. For further information or queries, please contact Medela Australia on 1800 787 345 between 9 am and 5 pm EST Monday to Friday, by fax 03 9552 8699 or by email at contact@medela.com.au or bwell@medela.ch.

Details to help identify the product

Supplier running the recall

Medela Australia

Identifying product features

The affected products can be identified by either the model number or the article number. Models affected: 200.3377 or 200.3378 Article numbers affected: 008.0100, 008.0101, 008.0102, 008.0103, 008.104, 008.0121 and 008.0287

Identifying numbers

Other identifying numbers

The affected products can be identified by either the model number or the article number.

Models affected: 200.3377 or 200.3378
Article numbers affected: 008.0100, 008.0101, 008.0102, 008.0103, 008.104, 008.0121 and 008.0287

Dates available for sale

-

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/13947 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.