Product description

The back-up power supply devices are primarily used to protect computers in case of a power failure. Two specific models Back-UPS CS 350 and Back-UPS CS 500, manufactured between November 2000 and December 2002.

See a list of details to help identify the product

Reason the product is recalled

Units may overheat and present a potential fire hazard.

The hazards to consumers

Fire

What consumers should do

APC recommends that anyone with an affected device immediatley remove the UPS unit from service by turning off all connected equipment and unplugging the unit from electrical outlet. For further information please telephone.

Details to help identify the product

Supplier running the recall

APC Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2003/5928 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.