Reason the product is recalled
The charger may not comply with Australian Standards or be approved for use in Australia
The hazards to consumers
There is a potential risk of fire and/or electric shock.
What consumers should do
Stop using the charger immediately by switching off the power at the socket outlet and unplug it. Glideboard will be supplying replacement chargers to all the affected customers along with instructions on how to dispose of your unapproved charger.
Details to help identify the product
Supplier running the recall
Glideboard
Who sold the product
Epic Toys Cleveland, Ed's PCs Redlands Stores
Identifying product features
Smart Balance Board
Identifying numbers
Other identifying numbers
Smart Balance Board
Dates available for sale
-
Where the product was sold
Queensland
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15190 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.