Product description
Bellman & Symfon Flash Receiver
Model BE1442 with firmware versions 5 or 7
Manufactured before 30 July 2019
The Flash Receiver is part of the Visit Alerting System. The Visit Alerting System comprises wireless sensors to detect alarm alerts or push button calls and alert people with reduced hearing inside their home.
The battery backup is designed to step in if the power goes out.
See a list of details to help identify the product
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Reason the product is recalled
If the backup batteries have been depleted and a fire occurs during power loss, the Flash Receiver will not produce an alert.
The hazards to consumers
If the Flash Receiver does not produce an alert, there may be an increased risk of injury or even death.
What consumers should do
Consumers will be contacted by their place of purchase and directed to visit https://bellman.com/recall which sets out the steps to be taken to confirm whether the product is affected and how to arrange for the product to be repaired.
Instructions on how to identify the product's serial number, model number and date of manufacture can also be found at https://bellman.com/recall
For more information, consumers can contact Word of Mouth on 03 9723 0660 or info@wom.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
ACT Deafness Resource Centre
Bay Audio
CanDo4Kids
ClearaSound (Printacall)
Deaf Society of NSW
Expression Australia
Guide Dogs Association SA
Hearing Connections
Independent Living Systems (Watchdog Alarms)
National Hearing Care
Tunstall Australasia Pty Ltd
Word of Mouth
Identifying product features
Identifying numbers
Electrical approval number
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18218 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
