Product description

Christmas Candle Holders
2016 season

Article numbers 484844, 484848 and 484846. The Article number can be found at the back of the box.

See a list of details to help identify the product

Reason the product is recalled

The decorations surrounding the candle holder could catch fire and remain alight longer than permitted by the permanent ban 'Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders'.




The hazards to consumers

Potential burns or fire causing property damage, serious injury or death could occur.

What consumers should do

Consumers should immediately cease using the products and return the products to any BIG W store for a full refund. No proof of purchase is required.

For information on the recall, visit https://www.bigw.com.au/help/recalls-content

For more information, please contact Big W Customer Service on 1300 244 999 or visit https://www.bigw.com.au/contact-us

Details to help identify the product

Supplier running the recall

Who sold the product

BIG W

Identifying numbers

Other identifying numbers

Article number 484844, 484848, 484846

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17674 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.