Product description
Custom-built foldable bicycle. Only the bicycles with 16 inch wheels are affected by this recall.
See a list of details to help identify the product
Reason the product is recalled
The handlebar stem of the Tikit bicycle has a potential weak spot and can develop a crack. As a result, the handlebar stem may eventually separate from the bicycle.
The hazards to consumers
If the handlebar stem separates from the bicycle, the cyclist may lose control of the bike and crash.
What consumers should do
If you have an affected bicycle, cease using it until a new replacement handlebar stem can be fitted. Contact Bike Friday for a replacement stem. The replacement will be sent to the customer with instructions to have a dealer or local bike mechanic replace the handlebar stem. Bike Friday will give the customer or the Bike Friday dealer a credit slip as compensation for the labour.
Register for your handlebar stem replacement here: http://bikefriday.com/momentum/tikit_stem_replacement
Register for your handlebar stem replacement here: http://bikefriday.com/momentum/tikit_stem_replacement
Details to help identify the product
Supplier running the recall
Who sold the product
Online sales and through the following selected stockists: Cycle Science, Epic Cycles and Pushy's Bike Warehouse
Identifying product features
All the Tikit bicycles with 16 inch wheels are affected by the recall. None of the Bike Friday bicycles with 20 inch wheels are affected.
Identifying numbers
Other identifying numbers
All the Tikit bicycles with 16 inch wheels are affected by the recall. None of the Bike Friday bicycles with 20 inch wheels are affected.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13418 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
