Product description
Socket outlet for connection of light fittings and other ceiling mounted devices.
Model number: BIZ400400
See a list of details to help identify the product
Reason the product is recalled
The rear terminal cover can be opened without the use of a tool, exposing live parts.
The hazards to consumers
There is a risk of serious injury or death from an electric shock.
What consumers should do
Do not use or install this socket outlet.
Do not attempt to remove or replace the socket yourself. This must be done by a licensed electrician.
Contact Rexel to arrange to return the product for a refund or replacement and rectification costs.
Contact Rexel
productsafety@rexelha.com.au
02 9814 4501 9:00 am to 5:00 pm, Monday to Friday
Details to help identify the product
Supplier running the recall
Who sold the product
Rexel
John R Turk
Lear & Smith Electrical
Ideal Electrical
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20296 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.