Product description
Bock Nursing Care Beds - Battery
Model Number: 263
Serial Number: 91391986-000
ARTG 209294
(Alphacare Pty Ltd - Bed, general-purpose)
Model Number: 263
Serial Number: 91391986-000
ARTG 209294
(Alphacare Pty Ltd - Bed, general-purpose)
See a list of details to help identify the product
Reason the product is recalled
In beds with double drives, manufactured in the period from January 2012 to May 2013, some batteries may contain diodes which may be defective.
The hazards to consumers
Failure of the diode may lead to damage of the emergency lowering battery. If the bed cannot be lowered this may lead to injury.
What consumers should do
Consumers with impacted stock should contact Alphacare to organise correction. Alphacare will arrange a technician to visit and make the necessary corrections.
For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/
For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/
Details to help identify the product
Supplier running the recall
Dates available for sale
-
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18174 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.