Product description
Bock Nursing Care Beds - Lifting Poles
Model Number: 423
Serial Number: 91905420-028
ARTG 209294
(Alphacare Pty Ltd - Bed, general-purpose)
Model Number: 423
Serial Number: 91905420-028
ARTG 209294
(Alphacare Pty Ltd - Bed, general-purpose)
See a list of details to help identify the product
Reason the product is recalled
Beds with attached lifting poles, that were manufactured between April and August 2019, may have faults in the lifting poles.
The hazards to consumers
Faulty-shaped lifting pole sockets can lead to slip-through of the lifting pole and may fail to sufficiently support the weight of users, resulting in a risk of injury.
What consumers should do
Consumers with impacted stock should contact Alphacare to organise correction. Alphacare technicians will make the necessary corrections on-site.
For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/
For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/
Details to help identify the product
Supplier running the recall
Dates available for sale
-
Where the product was sold
New South Wales
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18173 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.