Updated on 21 January 2025: more traders who sold the product added to the recall notice.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
Product description
Fast wireless charger and power bank suitable for Apple Watch, iPhones, and AirPods Pro (2nd Generation).
Model number: BPD005
Serial numbers: 57V00DK4300001 -
57V10DK4E03973
The serial number (SN) can be located on the back of the product.
See a list of details to help identify the product
Reason the product is recalled
The lithium-ion cell may overheat and catch fire.
The hazards to consumers
There is a risk of serious injuries, burns and property damage if the cell overheats and catches fire.
What consumers should do
Consumers should stop using the product immediately.
Consumers should go to Belkin’s online portal to complete their refund request: http://www.belkin.com/bpd005recall
Consumers can contact Belkin's call centre on 1800 235 546 between 6.00am – 5.00pm local time Monday to Friday for customer support.
Details to help identify the product
Supplier running the recall
Who sold the product
Telstra
Internet Technology
JW Computers Holdings Pty Ltd
Lagardere/AWPL Pty Ltd
PC Lan Pty Ltd
Identifying numbers
Other identifying numbers
57V00DK4300001 - 57V10DK4E03973
Dates available for sale
-
Where the product was sold
International
Online
Manufacturer country ID
China
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20326 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
