Product description

Bosch branded freestanding dual gas/electric cookers with electric oven and gas cooktop, model HSV745055A/02
Manufactured in Germany between January 2009 and October 2011
30.5 MK/h (natural gas)
220 - 240 V ac, 50 Hz, 3.5 kW
This recall extends an earlier recall PRA2016/15652 of related cooker models HGV74W255A and HGV74W355A
Affected batch numbers are 8901 - 9110

See a list of details to help identify the product

Reason the product is recalled

Under certain circumstances, the adaptor between the gas supply and the appliance may crack causing a potential gas leak.

The hazards to consumers

Leaking gas may cause an explosion.

What consumers should do

Consumers should check their cookers to see if they have an affected model, by looking at the model number  and batch number and comparing these to the information on www.gascookingsafety.com. These model number and batch number are printed on the appliance rating plate, which is located on the right hand side of the oven door or cavity when the door is open or in the accessory drawer when the drawer is open. The model number is the 'E-Nr' on the plate and the batch number is 'FD' (see photograph above).

Consumers should cease using any affected model immediately, shut off the gas supply to the appliance and contact BSH Home Appliances to arrange the repair of their cooker on 1300 955 742 or via www.gascookingsafety.com.  BSH will organise an authorised and trained repair agent to visit the consumer's home and replace the relevant component.

Further information is available from www.gascookingsafety.com or by phoning BSH toll-free 1300 955 742 Mon-Fri 24 hours/day.

Details to help identify the product

Supplier running the recall

BSH Home Appliances Pty Ltd

Who sold the product

Sold in specialist retailers nationally.

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15725 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Energy Safe Victoria - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.