Product description
Sold nationally by various distributors between 14 October 2016 until 28 March 2018.
See a list of details to help identify the product
Reason the product is recalled
The hazards to consumers
What consumers should do
Details to help identify the product
Supplier running the recall
Who sold the product
Alpha Air
Concept Airconditioning
Executive Heating & Cooling
Gp Plumbing Group
Griffith Refrig & A/C
Hallidays Heating & Cooling
Harrison & Higgins
M & H Plumbing
Master Gasfitters
Mod Cons Heating & Cooling
Oasis Heating & Cooling
Pact Heating & Cooling P/L
Polyaire Albury
Reece Clayton Str 3055
Reece HVAC Geelong
Riteprice Heating & Cooling
Specialized Heating & Cool
Staycool Heating & A/C
Identifying product features
The models SCHF21C3S and SCHF25C3S with the following batch numbers:
- 16HxxxxAKC, (where xxxx can be numbers from 0001 – 0010 and 0017-0032)
- 16IxxxxAKC, (where xxxx can be numbers from 0001 – 0016 and 0033-0057).
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17248 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
