Product description
Mobility Scooter with 3 or 4 wheels
See a list of details to help identify the product
Reason the product is recalled
An internal electric contact may become disconnected due to extensive wear. If this occurs, the driver will not be able to stop the scooter during operation, except by turning the motor off with the ignition key.
The hazards to consumers
If the operator cannot bring the scooter to a stop, serious injury may result for the driver, for pedestrians, and for other road users.
What consumers should do
Consumers should contact the dealer where the scooters were purchased to establish if their scooter is affected. If the scooter is affected, consumers should cease using it immediately and arrange for its repair by their dealer.
Consumers can contact dealers directly or may contact 1300 553 125 to locate their local dealer.
Consumers can contact dealers directly or may contact 1300 553 125 to locate their local dealer.
Details to help identify the product
Supplier running the recall
Who sold the product
Various scooter, mobility and medical stores
Identifying product features
1339002 – 1339005
1349001 – 1349066
10390006 – 10390084
10490036 – 10490203
11340001 – 11340012
11390009 – 11390171
11440001 – 11440102
11490045 – 11490583
12390084 – 12390211
12440079 – 12440080
12490063 – 12490536
Please note that not all scooters within the identifying number ranges are affected.
Identifying numbers
Other identifying numbers
1339002 – 1339005
1349001 – 1349066
10390006 – 10390084
10490036 – 10490203
11340001 – 11340012
11390009 – 11390171
11440001 – 11440102
11490045 – 11490583
12390084 – 12390211
12440079 – 12440080
12490063 – 12490536
Please note that not all scooters within the identifying number ranges are affected.
1349001 – 1349066
10390006 – 10390084
10490036 – 10490203
11340001 – 11340012
11390009 – 11390171
11440001 – 11440102
11490045 – 11490583
12390084 – 12390211
12440079 – 12440080
12490063 – 12490536
Please note that not all scooters within the identifying number ranges are affected.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13769 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
