Product description
Highchair with baby set accessory from 6 months to 36 months old and from 36 months old up to 100kg without the baby set.
Model numbers: 200001013, 200001001, 200001002, 200001005, 200001007.
See a list of details to help identify the product
Reason the product is recalled
The screws connecting the legs to the frame can become loose and may detach when a baby or toddler is seated with or without the baby set accessory of the highchair.
The hazards to consumers
Risk of serious injury from falling if the chair detaches from the frame while in use.
There have been incidents and an injury involving babies.
What consumers should do
- Stop using the highchair immediately.
- Contact Bugaboo to register your details for a repair kit to be sent via https://service.bugaboo.com/s/bugaboo-giraffe-repair-kit-checker.
- Replace the current screws with the redesigned screws using the improved Allen key and following the step-by-step instruction manual in the repair kit.
Contact:
Bugaboo International B.V.
email: service.au@bugaboo.com
call: 02 7908 7089 9:00 am to 5:00 pm Monday to Friday.
Details to help identify the product
Supplier running the recall
Who sold the product
Sold online at https://www.bugaboo.com/au-en, various other online stores and in store at various retailers.
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20503 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
