Product description
Caltex Liplex Plus EP 2 is a high temperature multipurpose automotive and industrial grease.
See a list of details to help identify the product
Reason the product is recalled
A premature wheel bearing failure occurred where Liplex Plus EP 2 was the grease used in the wheel hub assembly. Caltex is investigating the wheel bearing failure to ascertain its cause.
The hazards to consumers
Insufficient level of grease within the wheel hub assembly may lead to wheel bearing failure that could result in the wheel suddenly seizing, bringing the vehicle or trailer to a halt. This has the potential to result in an accident.
What consumers should do
Caltex will directly contact all known customers.
Consumers should return the product to the place of purchase for a full refund.
Further information can be obtained from the Caltex Technical Helpline on 1300 364 169 or by emailing TechnicalSolutions@caltex.com.au
Consumers should return the product to the place of purchase for a full refund.
Further information can be obtained from the Caltex Technical Helpline on 1300 364 169 or by emailing TechnicalSolutions@caltex.com.au
Details to help identify the product
Supplier running the recall
Identifying product features
Identifying numbers
SKU
See attached table of identifying numbers
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17471 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
