Product description

Jacks supplied by Jayco from mid February 2003, as an accessory with a new caravan or as an aftermarket item through Jayco's factory shop or "Coast to Coast" outlets.

See a list of details to help identify the product

Reason the product is recalled

The jacks in question did not have a mandatory safety label affixed to the body of the jack. The jacks also do not comply with the overload and durability sections of the vehicle jack safety standard.

The hazards to consumers

Incorrect labelling.

What consumers should do

Consumers should contact their authorised Jayco Dealer. Or Consumers should contact the Jayco, Safety Recall Coordinator on (03) 9791 6599.

Details to help identify the product

Supplier running the recall

Jayco Caravan Manufacturing

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2004/7077 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Find information on vehicle recalls and how to report a vehicle safety issue.