Product description
The Jacks are specialised vehicle jacks that are suitable only for Jayco's caravan models Poptop Standard and Outback, Caravan Standard and Outback, Camper Standard and Outback and Expanda Standard and Outback. The jacks were supplied from 1 December 2005 as an accessory with a new caravan.
See a list of details to help identify the product
Reason the product is recalled
The existing labelling of the Jack does not fully comply with the requirements of the mandatory consumer product safety standard for vehicle jacks based on Australian/New Zealand Standard AS/NZ 2693:2003 - Vehicle Jacks ("vehicle jack safety standard").
What consumers should do
Jayco will write to all affected Jayco caravan owners currently on its data base and provide correct labels. The letter will explain how to affix the replacement labels. There is no charge for these new labels. If a Jayco caravan owner does not receive a letter by 30 November 2007, or does not have their contact details registered with Jayco, or has bought a used Jayco caravan they should contact Jayco to arrange for a label to be sent to them. Further information is available from the Jayco Recall Co-ordinator, Mr Paul Morgan on telephone number 03 9791 6599.
Details to help identify the product
Supplier running the recall
Jayco Corporation Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2007/9648 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Find information on vehicle recalls and how to report a vehicle safety issue.
