Product description
Recall updated on 21 October 2025: Information added about what consumers should do.
Backless booster seat for children 6 to 12 years (15 – 36kg).
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the mandatory safety standard for child restraints for use in motor vehicles.
The hazards to consumers
Risk of serious injury or death if the vehicle abruptly stops or is in an accident.
What consumers should do
1. Stop using the seat immediately.
2. Customers who have purchased the seat directly from Direct On Sale can get a full refund plus reimbursement for postage when returning the product.
3. Email help@directonsale.com.au with your order number (if available), name and address to receive the details of where to return your seat.
4. If you did not purchase this product directly from Direct On Sale, please contact the place where you purchased the product to obtain a refund from them.
Details to help identify the product
Supplier running the recall
Who sold the product
www.directonsale.com.au
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20605 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Consumer Affairs Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
