Product description
Extended recall.
Wreath-shaped candle holders in the following colours:
Pink and gold (article 689023)
Green and silver (article 689054)
White and green (article 609304)
Red and green (article 609303)
Article number can be found on the back of the box.
Extended sales period from 21 September 2017 to 15 February 2019.
Wreath-shaped candle holders in the following colours:
Pink and gold (article 689023)
Green and silver (article 689054)
White and green (article 609304)
Red and green (article 609303)
Article number can be found on the back of the box.
Extended sales period from 21 September 2017 to 15 February 2019.
See a list of details to help identify the product
Reason the product is recalled
The wreath surrounding the candle holder could catch fire and remain alight longer than permitted by the permanent ban 'Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders'.
The hazards to consumers
Potential burns or fire causing property damage. Serious injury or death could occur.
What consumers should do
Customers should immediately cease using the candle holder and return it to any BIG W store for a full refund. No proof of purchase is required.
Further information is available from BIG W Customer Service by phoning 1300 244 999.
Further information is available from BIG W Customer Service by phoning 1300 244 999.
Details to help identify the product
Supplier running the recall
Who sold the product
BIG W
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17161 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
