Product description
Surface Socket
See a list of details to help identify the product
Reason the product is recalled
Terminal colour identification has been reversed on some product.
The hazards to consumers
If the Active and the Earth wires are terminated to match the colours, there is a risk of electric shock if the surface socket is used with a class 1 (earthed) appliance.
What consumers should do
If consumers have had electrical installation work carried out at their home premises since 9 January 2014 and may have had an affected product installed, they should contact the electrician who carried out the installation work to evaluate the risk.
Consumers should not attempt to inspect or assess products themselves. A licensed electrician can assess, test and inspect an installation to ensure safety.
Further information on the recall, and on how customers can return the product for a full refund is available at clipsal.com/413recall or by telephoning 1300 733 907
Consumers should not attempt to inspect or assess products themselves. A licensed electrician can assess, test and inspect an installation to ensure safety.
Further information on the recall, and on how customers can return the product for a full refund is available at clipsal.com/413recall or by telephoning 1300 733 907
Details to help identify the product
Supplier running the recall
Schneider Electric (Australia) Pty Limited
Who sold the product
Electrical wholesalers
Identifying product features
Cat No-413-WE, Batch Code- 201348, PR413-WE,MP413-WE
Identifying numbers
Other identifying numbers
Cat No-413-WE, Batch Code- 201348, PR413-WE,MP413-WE
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14008 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.