Product description
230DRAQTP: Meter Boxes - Metal, Queensland Type, 21 Module switchboard and meter box (suitable for temporary supply AS/NZS3012 compliant).
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 480H x 460W.
230DRAQ: Meter Boxes - Metal, Queensland Type, 21 Module switchboard and meter box.
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 480H x 460W.
230DRAVL: Vic Meter Box with 21 Module Enclosure and Coin Lock.
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 380H x 400W.
230DRAT: Meter Boxes - Metal, Tasmanian Type, Meter box with DIN rail.
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 480H x 460W.
230DRAQ: Meter Boxes - Metal, Queensland Type, 21 Module switchboard and meter box.
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 480H x 460W.
230DRAVL: Vic Meter Box with 21 Module Enclosure and Coin Lock.
Meter box - 690H x 470W x 290D.
Internal Meter Panel - 380H x 400W.
230DRAT: Meter Boxes - Metal, Tasmanian Type, Meter box with DIN rail.
See a list of details to help identify the product
Reason the product is recalled
The conductive parts of the enclosure may not be effectively earthed, as the earth cable supplied in the meter boxes was not manufactured to specifications and is not compliant to standards.
The hazards to consumers
This could result in a potential electric shock if a live wire were to come into contact with the enclosure.
What consumers should do
If consumers have had a Clipsal meter box installed at their home or premises, that was purchased between 18th April 2016 and 17 August 2016, they may have an affected product installed. Consumers should contact Clipsal on 1300 369 233 for further instructions.
Details to help identify the product
Supplier running the recall
Schneider Electrical President Systems Limited
Identifying numbers
Other identifying numbers
Serial # XXXX-2016-10-XXXXX to XXXX-2016-33-XXXXX (inclusive)
Dates available for sale
-
Where the product was sold
Queensland
Tasmania
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15864 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.