Product description
Universal laptop charger with a USB-C connection 96W.
Model: WCC96WH
Officeworks Part code: COWCC96WH
See a list of details to help identify the product
Reason the product is recalled
The wall plug can break off the main body of the charger exposing the internal wires.
The hazards to consumers
There is a risk of serious injury or death from an electric shock or electrocution.
What consumers should do
Consumers should stop using the charger immediately.
Consumers should return the charger to their nearest Officeworks store to receive a refund.
For more information, consumers can visit an Officeworks store or contact Officeworks on
1300 633 423 or www.officeworks.com.au
Consumers can also contact Comsol Customer Service by phone on 1800 266 765 or 02 9352 0000, or email support@comsol.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Officeworks
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19975 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.