Product description
Seat-posts on:
(1) Giant brand 2013 model year XtC Advanced SL 29er 0 (blue/white)
(2) Giant brand 2013 model year XtC Advanced SL 29er 1 (red/white)
After-market seat-posts that are also affected are black with “XTC” and “Giant” marked on the tubes.
(1) Giant brand 2013 model year XtC Advanced SL 29er 0 (blue/white)
(2) Giant brand 2013 model year XtC Advanced SL 29er 1 (red/white)
After-market seat-posts that are also affected are black with “XTC” and “Giant” marked on the tubes.
See a list of details to help identify the product
Reason the product is recalled
The seatposts on the affected bicycles and those that were sold after-market can crack and break during use.
The hazards to consumers
If the defect occurs, this can result in a loss of control and poses a fall hazard to consumers.
What consumers should do
Consumers should stop riding bicycles with the affected seatposts and contact their local authorized Giant dealer or Giant Australia directly to determine if their bicycles are subject to the recall. If so, they should arrange for free replacement of the seatpost.
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Giant bicycle retailers
Identifying product features
All bicycles and seat-posts that fit the above description are affected.
Identifying numbers
Other identifying numbers
All bicycles and seat-posts that fit the above description are affected.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13619 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
