Product description

Ceramic Cooktop incorporating 2 induction and 2 radiant heat zones. Bosch brand model PIF645E01E

See a list of details to help identify the product

Reason the product is recalled

It may be possible for an uncontrolled activation of the 2 rear radiant heat zones due to the failure of an integrated component (voltage regulator) within the electronic control unit. Should the units become activated they must be isolated from the mains power to deactivate the heaters.

The hazards to consumers

Fire

What consumers should do

Items or cookware should not be left on the cooking zones under any circumstances - not even when the appliance is switched off. Owners of the appliance are advised to call the toll-free customer service line of 1300 368 339 for further advice or to schedule a field service visit.

Details to help identify the product

Supplier running the recall

BSH Home Appliances Pty Ltd

Identifying product features

N/A

Identifying numbers

Other identifying numbers

N/A

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9208 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.