Reason the product is recalled
A fault in the heating element assembly may cause the water/wet parts to become live.
The hazards to consumers
The product poses a risk of electric shock.
What consumers should do
If you believe that you have purchased M Spa, model B141, immediately stop using the spa and unplug it from the socket.
Contact Ideal Sources Pty Ltd, with a proof of purchase to arrange for a full refund or a replacement of the control box of the spa.
For further information related to this recall, contact Ideal Sources Pty Ltd on 03 9587 7706 or email enquiries@idealsources.com.au
Contact Ideal Sources Pty Ltd, with a proof of purchase to arrange for a full refund or a replacement of the control box of the spa.
For further information related to this recall, contact Ideal Sources Pty Ltd on 03 9587 7706 or email enquiries@idealsources.com.au
Details to help identify the product
Supplier running the recall
Ideal Sources Pty Ltd
Who sold the product
Private sale
Identifying product features
Item #B141
Identifying numbers
Other identifying numbers
Item #B141
Where the product was sold
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14533 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
