Product description
Longtail cargo e-bike.
SKU: CUEB23789750
See a list of details to help identify the product
Reason the product is recalled
The frame may crack around the kickstand mount and affect the safe parking of the e-bike when using the kickstand.
The hazards to consumers
Risk of accident and serious injury if the frame breaks when the e-bike is used.
Risk of injury and property damage if the kickstand fails and the bike falls over when parked.
What consumers should do
- Stop using these bikes immediately.
- Contact your local Cube dealer and arrange for a free repair.
Contact
Pedal Group
call: 1300 361 686 (9:00am to 5:00pm AEDT Monday to Friday)
email: warranty@pedalgroup.com
Details to help identify the product
Supplier running the recall
Who sold the product
99 Bikes Retail Stores
Identifying numbers
SKU
CUEB23789750
Dates available for sale
-
Where the product was sold
Nationally
Manufacturer country ID
Germany
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20552 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
