Reason the product is recalled
Incorrect instructions supplied.
The hazards to consumers
Please disregard all references to the 1.6m tensioning height from the floor as currently specified. If products are installed incorrectly looped cords can present a strangulation hazard for children.
What consumers should do
Customers should contact Smart Home Products to obtain an up to date copy of instalation instuctions. Contact sales@smarthp.com.au or call (03)8788 5900
Details to help identify the product
Supplier running the recall
Who sold the product
Bunnings, Mitre 10, Home Hardware, Thrifty Link and Stratco
Identifying product features
EX1DCI - Exp C/Track B/White D/C 94-150
EX1DCS - Exp C/T S/DutyIV D/C 80-150cmm
EX2DCI - Exp C/Trk B/White D/C 150-280
EX2DCS - Exp C/T S/DutyIv D/C 150-2800
EX3DCI - Exp C/Trk B/White D/C 270-500
EX3DCS - Exp C/T S/DutyIv D/C 280-5000
Identifying numbers
Other identifying numbers
EX1DCI - Exp C/Track B/White D/C 94-150
EX1DCS - Exp C/T S/DutyIV D/C 80-150cmm
EX2DCI - Exp C/Trk B/White D/C 150-280
EX2DCS - Exp C/T S/DutyIv D/C 150-2800
EX3DCI - Exp C/Trk B/White D/C 270-500
EX3DCS - Exp C/T S/DutyIv D/C 280-5000
EX1DCS - Exp C/T S/DutyIV D/C 80-150cmm
EX2DCI - Exp C/Trk B/White D/C 150-280
EX2DCS - Exp C/T S/DutyIv D/C 150-2800
EX3DCI - Exp C/Trk B/White D/C 270-500
EX3DCS - Exp C/T S/DutyIv D/C 280-5000
Dates available for sale
-
Where the product was sold
South Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2009/10942 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
